Frequently Asked Questions

Firefox on Mac

If no Java is detected on your computer, or you need to update the current version of Java you have installed, follow these steps:

  1. Click on the ‘Click here to install Java’ link in the message on the screen.
  2. You will be redirected to the website where you can download the latest version of Java.
  3. Install java step 1
  4. When prompted, choose to Save the file to your computer.
  5. Install java step 2
  6. Once the download finishes, a new Java update window will appear. Double click to start the install.
  7. Install java step 3
  8. An install window will appear. Follow the steps to install Java.
  9. Install java step 4
  10. When Java is installed successfully on your computer, you will see this screen:
  11. Install java step 5
  12. Go back to the coupon page and try printing the coupon again.